Purpose Taking the perfect perspective of customers' satisfaction, this paper aims to
investigate the elements affecting customer satisfaction in business-to-consumer (B2C) …

Relationships are dynamic, meaning that they change over time. Developmental theories
attempt to describe and explain the dynamic character of relationships. Specifically, the …

Online dating is a convenient, popular way for individuals to find romantic partners. With the
proliferation of the internet, especially in the palm of our hand, mediated communication has …

Scholarship on politics and romance has found that political homophily between couples is
due to social sorting (ie, people seeking politically like‐minded partners from the outset) …

The present research investigated how self-disclosing messages on Twitter influence the
way people develop first impressions in a zero-history relationship context. Using an online …

Purpose Psychological ownership has been a topic of intense debate for several decades,
especially in the digital era. In addition, as part of the digital public domain, virtual …

The rise of online dating has the potential to transform marriage outcomes, as it may alter
how individuals are matched with partners. To capture the population-level effects of the rise …

The present study examined the role of individual differences (eg, age, gender, education
level, political affiliation, religiosity) and stance (general vs. personal) on contexts associated …

Customer loyalty is critical for organizations to gain market share and maintain a sustained
competitive advantage. However, no study has yet explored customer loyalty in online …

Romantic and sexual relationships are increasingly initiated using mobile dating
applications rather than in face‐to‐face contexts. There is subsequently a need to …