Student evaluations of teaching are an inadequate assessment tool for evaluating faculty performance

HA Hornstein - Cogent Education, 2017 - Taylor & Francis
Full article: Student evaluations of teaching are an inadequate assessment tool for evaluating
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Nursing students' evaluation of clinical practice placements using the Clinical Learning Environment, Supervision and Nurse Teacher scale–A systematic review

R Cant, C Ryan, S Cooper - Nurse Education Today, 2021 - Elsevier
Objectives To review undergraduate nursing students' perceptions of the quality of their
clinical placement experiences by means of surveys conducted using the Clinical Learning …

Students' satisfaction in higher education

IMS Weerasinghe, RL Fernando - American journal of educational …, 2017 - papers.ssrn.com
Students' satisfaction can be defined as a short-term attitude resulting from an evaluation of
students' educational experience, services and facilities. Earlier it was measured by …

The influence of service quality, university image on student satisfaction and student loyalty

T Chandra, L Hafni, S Chandra, AA Purwati… - Benchmarking: An …, 2019 - emerald.com
Purpose The purpose of this paper is to determine the influence of service quality and
university image on student satisfaction and student loyalty. Design/methodology/approach …

Her majesty the student: Marketised higher education and the narcissistic (dis) satisfactions of the student-consumer

E Nixon, R Scullion, R Hearn - Studies in Higher Education, 2018 - Taylor & Francis
Intensifying marketisation across higher education (HE) in England continues to generate
critical commentary on the potentially devastating consequences of market logic for …

Understanding social responsibility's influence on service quality and student satisfaction in higher education

G Santos, CS Marques, E Justino, L Mendes - Journal of cleaner production, 2020 - Elsevier
Understanding customers' expectations regarding organisations' social responsibility is
fundamental to creating and implementing successful strategies and programmes. More …

Higher education service quality, student satisfaction and loyalty: Validating the HESQUAL scale and testing an improved structural model

V Teeroovengadum, R Nunkoo, C Gronroos… - Quality assurance in …, 2019 - emerald.com
Purpose The purpose of this study is to validate the higher education service quality
(HESQUAL) scale using a confirmatory approach and test an improved structural model that …

Building bridges in higher education: Student-faculty relationship quality, student engagement, and student loyalty

I Snijders, L Wijnia, RMJP Rikers… - International Journal of …, 2020 - Elsevier
This study's aim was to investigate a hypothesized model examining the associations
between students' perceptions of the quality of their relationship with their educational …

The effect of service quality on student satisfaction and student loyalty: An empirical study

MM Ng, İ Priyono - Journal of social studies education research, 2018 - dergipark.org.tr
The aim of this research is to examine the influence of service quality on student satisfaction
and student loyalty at higher education institutions in Riau Province. The samples include …

How service quality affects university brand performance, university brand image and behavioural intention: The mediating effects of satisfaction and trust and …

P Sultan, HY Wong - Journal of Brand Management, 2019 - Springer
University brand (UniBrand) is a recent concept, and its theoretical modelling is still
somewhat inadequate. This paper examines how perceived service quality affects UniBrand …