Public sector institutions that consult citizens to inform decision-making face the challenge of
evaluating the contributions made by citizens. This evaluation has important democratic …

Creative design is a nonlinear process where designers generate diverse ideas in the
pursuit of an open-ended goal and converge towards consensus through iterative remixing …

Recent years have witnessed an interesting phenomenon in which users come together to
interrogate potentially harmful algorithmic behaviors they encounter in their everyday lives …

Data-driven algorithmic and AI systems are increasingly being deployed to automate or
augment decision processes across a wide range of public service settings. Yet community …

Smart water systems, in which optimization algorithms autonomously control water
infrastructure, are widely touted as a promising solution to urban water management and …

Sweden is transitioning from a provider-centric model of healthcare to a person-centric one
through a large digital transformation initiative. Leading this transformation are local councils …

Public surveys intend to integrate civic values into official decision-making. Because such
surveys are typically infrastructured from the top-down, citizens' participatory agency is often …

E-participation and urban participation platforms have gained significant popularity in
addressing thousands of participants. Governments and urban developers utilize them to …

Time of incident reporting is a critical aspect of emergency response. However, the
conventional approaches to receiving incident reports have time delays. Non-traditional …

Empathy is an integral part of what it means to be human. Empathy refers to the ability to
sense other people's emotions, coupled with the ability to imagine what they might be …