Ahigh rate of employee attrition is a challenge for most companies in the telecom sector. An
insight to which are the most effective retention strategies that can have a long-term impact …

The present study examines the impact of green financing on the development of
sustainable businesses operating in the e-commerce and green entrepreneurship sectors …

The paper positions service quality in IS/ITES outsourcing with respect to the service
operations/service marketing literature. It identifies unique features of IS/ITES outsourcing …

Ambiguities in the constructs that are the building blocks of research may have hindered
advancement of service operations knowledge/research. To alleviate this situation, the …

Purpose–This paper sets out to classify business process outsourcing (BPO), linking it to
service level agreement (SLA) design needs. Design/methodology/approach–The paper …

RETRACTED ARTICLE: Digital Finance Affects the Consumption Path of Urban Digital Finance
and Residents: the Expansion of Digital Finance to Consumption in the Perspective of Space …