This article explores the shift from observation of users to participation with users, describing
and investigating three examples of user-centered design practice in order to consider the …

This article argues that engaged" action research" can help professional writing researchers
both develop new and interesting collaborative models and help our profession develop a …

This dissertation examines scholarly and classroom discussions that introduce technical
communication students and practitioners to the concepts of ethics and professionalism …

This dissertation examines the diffusion of an innovative information technology system
across multiple cultures between 2000 and 2006. Developed and implemented by technical …

This project contributes to the ongoing discussion about the future of professional writing as
a research discipline by offering a comprehensive understanding of previous research that …

This dissertation is a grounded theory study of empathy, ethical awareness, and audience
engagement activities in students in a technical writing service course. The course was …

For many Americans, the idea of “ease” shapes understanding of complexity and difficulty.
Though many consider ease of use a twentieth-century phenomenon associated with …

In partisan debates about the impact of climate change, climate change deniers often focus
on short-term economic risk rather than take a long view that includes catastrophic risk, and …

In an increasingly interconnected world characterized by the accelerating interplay of
cultural, linguistic, and national difference, the ability to negotiate that difference in an …

This dissertation begins the important work of bringing living memorials, the spontaneous
and everyday construction of memorials following in a tragedy, into the landscape of …