The growing complexity of customer engagement: A systematic review

F Rosado-Pinto, SMC Loureiro - EuroMed Journal of Business, 2020 - emerald.com
Purpose The topic of customer engagement has been growing in relevance and complexity
in the last decade. Therefore, the purpose of this paper is to systematically review and …

Engaging customers through brand authenticity perceptions: The moderating role of self-congruence

V Kumar, AK Kaushik - Journal of Business Research, 2022 - Elsevier
In a quest to investigate whether perceptions of authenticity can engage consumers with
brands, the present study examines the influence of perceived brand authenticity (PBA) on …

When love matters. Experience and brand love as antecedents of loyalty and willingness to pay a premium price in streaming services

M Santos, W Schlesinger - Spanish Journal of Marketing-ESIC, 2021 - emerald.com
Purpose This paper aims to test the effects of brand experience and brand love on brand
loyalty and willingness to pay a premium price in streaming television services …

Influence of the restaurant brand and gastronomy on tourist loyalty. A study in Córdoba (Spain)

RD Hernandez-Rojas, JA Folgado-Fernandez… - International Journal of …, 2021 - Elsevier
The purpose of this research is to study gastronomy which uses quality local foods to
examine the effects of the views held by tourists about the destination and the restaurants …

The impact of sustainability on marketing strategy and business performance: The case of Italian fisheries

M Risitano, R Romano, V Rusciano… - … Strategy and the …, 2022 - Wiley Online Library
In the last years, sustainability has become a successful, relevant, critical factor in several
food industries. The adoption of a sustainable marketing strategy contributes positively to …

The effect of place attachment of geographical indication agricultural products on repurchase intention

L Zhe, W Jie, H Yuan - Journal of Retailing and Consumer Services, 2023 - Elsevier
Abstract [Objective] This study aims to investigate how place attachment and the quality of
experience affect consumers' intention to repurchase Geographical Indication (GI) …

Marketing experiencial en el valor de marca: Revisión sistemática

MC Zavaleta Salazar, MD Cavero Gómez… - 2023 - repositorio.continental.edu.pe
En la actualidad la exigencia de los clientes no solo está enfocada en el producto y sus
cualidades, sino en todas aquellas experiencias que los hagan sentirse identificados y les …

Gamification and customer experience: the mediating role of brand engagement in online grocery retailing

M Jami Pour, K Rafiei, M Khani… - Nankai Business Review …, 2021 - emerald.com
Purpose In recent years, the concept of gamification is one of the fastest-growing trends in
the field of marketing to persuade, motivate and manipulate customer behavior. The …

All we have is words: applying rhetoric to examine how social media marketing activities strengthen the connection between the brand and the self

G Panigyrakis, A Panopoulos… - International Journal of …, 2020 - Taylor & Francis
Social media are increasingly leveraged on for the establishment of strong consumer–brand
relationships, however the causal relationships leading to them have yet to be clarified. The …

The role of consumer-brand engagement towards driving brand loyalty: Mediating effect of relationship quality

K Adhikari, RK Panda - Journal of Modelling in Management, 2019 - emerald.com
Purpose The present research attempts to empirically examine the influence of consumer-
brand engagement, its potent antecedents, and relationship quality towards creating and …