Voice in human–agent interaction: A survey
K Seaborn, NP Miyake, P Pennefather… - ACM Computing …, 2021 - dl.acm.org
Social robots, conversational agents, voice assistants, and other embodied AI are
increasingly a feature of everyday life. What connects these various types of intelligent …
increasingly a feature of everyday life. What connects these various types of intelligent …
Understanding the design elements affecting user acceptance of intelligent agents: Past, present and future
Intelligent agents (IAs) are permeating both business and society. However, interacting with
IAs poses challenges moving beyond technological limitations towards the human-computer …
IAs poses challenges moving beyond technological limitations towards the human-computer …
On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research
Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …
natural language, have increasingly attracted interest in both academia and practice …
Towards mutual theory of mind in human-ai interaction: How language reflects what students perceive about a virtual teaching assistant
Building conversational agents that can conduct natural and prolonged conversations has
been a major technical and design challenge, especially for community-facing …
been a major technical and design challenge, especially for community-facing …
A systematic review of voice assistant usability: An ISO 9241–11 approach
Voice assistants (VA) are an emerging technology that have become an essential tool of the
twenty-first century. The VA ease of access and use has resulted in high usability curiosity in …
twenty-first century. The VA ease of access and use has resulted in high usability curiosity in …
Measuring voice UX quantitatively: A rapid review
Computer voice is experiencing a renaissance through the growing popularity of voice-
based interfaces, agents, and environments. Yet, how to measure the user experience (UX) …
based interfaces, agents, and environments. Yet, how to measure the user experience (UX) …
[PDF][PDF] A Review of the Empirical Literature on Conversational Agents and Future Research Directions.
The knowledge base related to user interaction with conversational agents (CAs) has grown
dramatically but remains segregated. In this paper, we conduct a systematic literature review …
dramatically but remains segregated. In this paper, we conduct a systematic literature review …
Verbal anthropomorphism design of social robots: investigating users' privacy perception
Many studies on the anthropomorphism of social robots have revealed two aspects of
anthropomorphism in human–robot interaction. The first is that humanlike robots have …
anthropomorphism in human–robot interaction. The first is that humanlike robots have …
Learning agent-based modeling with LLM companions: Experiences of novices and experts using ChatGPT & NetLogo chat
Large Language Models (LLMs) have the potential to fundamentally change the way people
engage in computer programming. Agent-based modeling (ABM) has become ubiquitous in …
engage in computer programming. Agent-based modeling (ABM) has become ubiquitous in …
Alexa as an active listener: how backchanneling can elicit self-disclosure and promote user experience
Active listening is a well-known skill applied in human communication to build intimacy and
elicit self-disclosure to support a wide variety of cooperative tasks. When applied to …
elicit self-disclosure to support a wide variety of cooperative tasks. When applied to …