[PDF][PDF] Factors affecting customer retention in telecom sector: A systematic review in indian perspective

S Banik, P Sinha - International Journal of Engineering Research …, 2020 - researchgate.net
Indian mobile industry is the most rapidly expanding businesses in the world. Presently,
India is one of the second world's largest telecommunication market and is still mounting …

A Study Of The Factors Influencing The Acquisition And Retention Of Customers In The Indian Telecommunications Industry: Systematic Analysis Using The SPSS …

S Banik, P Sinha - Journal of Pharmaceutical Negative Results, 2022 - pnrjournal.com
The purpose of this article is to discover the important factors that influence the acquisition
and retention of clients of Indian telecommunications carriers. The survey has been …

Health safety measures of the host destination: A new perception of tourists in destination attractiveness

B Roy, M Yaja, A Kumar - Environment and Social Psychology, 2024 - esp.apacsci.com
The aims of this study are to analyze the tourists' perceptions about the impact of factors
affecting destination attractiveness on the tourists' satisfaction level after a major shift in the …

[PDF][PDF] IDENTIFYING FACTORS INFLUENCING SATISFACTION AND HENCE SELECTION OF MOBILE SERVICE PROVIDERS AMONG YOUTH: A STUDY OF …

HN Tiwari, AK Mishra - International Journal of Management (IJM), 2021 - academia.edu
This study aims to assess customer preferences and the effect of various variables, namely,
call quality, customer service, plans and tariffs (prices), store experience (offline and online) …

The Quality of Customer Service and the Level of Consumer Satisfaction in Timor Leste Telecommunications

MS Baptista, CG Marreiros, MR Lucas - 2019 - dspace.uevora.pt
The quality of customer services and its resulting consumer satisfaction have greatly
contributed to the success of numerous companies, since they constitute competitive …

[PDF][PDF] Impact of Various Demographic Factors on Customer Satisfaction in Telecommunication Sector

S Saha, YC Joshi - academia.edu
Satisfaction of customers is extremely critical for any industry especially the highly
competitive Telecom industry in India. This research examines statistical association of …

[PDF][PDF] Determinants of Customer Satisfaction and Their Impact in Telecommunication Industry in India

S Saha, YC Joshi - academia.edu
Telecommunication services market in India is a hot bed of competition. With the advent of
new Telecommunication operator, Reliance JIO, the competition had further been cut throat …