In recent years, the airport industry is facing the effects of the growing pressure towards
sustainability. In fact, airports have often been accused of having strong environmental and …

The issue of corporate social responsibility (CSR) has received increasing attention from the
literature in recent years. Systematic management of related objectives has become a …

The intense pressure of global competition forces companies to consider incorporating
sustainability into their quality management models to ensure a lasting competitive …

Purpose In recent years, integrated reporting has emerged as a tool to provide
environmental information in an interconnected way. However, in the academic literature …

Purpose The purpose of this paper is to analyse the financial consequences of the level of
human capital (HC) information disclosed by firms through integrated reports. Specifically …

Purpose The purpose of this paper is to explore marketing analysis by developing a
customer loyalty approach for small-and medium-sized enterprises (SMEs) in the service …

The study investigates the effects of financial accounting services on SMEs' financial
performance. The agency theory was used in the research. The study used a quantitative …

Purpose This study aims to investigate the influence of smart technologies on SMEs
sustainability and to measure the mediation effect of SMEs' sustainability strategy in the …

This study aimed to investigate the effect of board structure on voluntary environmental and
energy disclosure of listed firms in Indonesia. The study employed a one-step and two-step …

The objectives of this study are to test the relationships among total quality management
(TQM) practices, corporate social performance (CSP), and financial and market performance …