The role of ethics in business-to-business marketing: An exploratory review and research agenda

A Anand, M Bowen, AJ Spivack, SR Vessal… - Industrial Marketing …, 2023 - Elsevier
Despite the prominence of ethics in mainstream marketing literature, its position in business-
to-business (B2B) marketing continues to be underrepresented. In this article, we conduct a …

Systematic review of determinants of sales performance: Verbeke et al.'s (2011) classification extended

V Chawla, T Lyngdoh, S Guda, K Purani - Journal of Business & …, 2020 - emerald.com
Purpose Considering recent changes in sales practices, such as the sales role becoming
more strategic, increased reliance on technology for sales activities, increased stress from …

Servant leadership and ethics: A dyadic examination of supervisor behaviors and salesperson perceptions

F Jaramillo, B Bande, J Varela - Journal of Personal Selling & …, 2015 - Taylor & Francis
This study uses dyadic data from 145 salespeople paired with their managers to investigate
relationships among servant leadership, ethical work climate (EWC), behavior control, trust …

Transformational leadership effects on salespeople's attitudes, striving, and performance

WH Murphy, RE Anderson - Journal of Business Research, 2020 - Elsevier
Sales managers face challenges in leading their salespeople. Viewing transformational
leadership (TL) as pivotal to gain attitudes necessary for good performance, we present …

Branding through visitors: How cultural differences affect brand co-creation in independent hotels in Iran

A Ranjbaran, M Shabankareh, A Nazarian… - Consumer Behavior in …, 2022 - emerald.com
Purpose In most countries, independent hotels are a major contributor to both national
economy and the hospitality sector, but to the best of the authors' knowledge, there is a lack …

[HTML][HTML] Business-to-business salespeople and political skill: Relationship building, deviance, and performance

MC Good, CH Schwepker Jr - Journal of Business Research, 2022 - Elsevier
Previous research has explored the role of political skill as an intra-organizational skill but
not in the context of business-to-business seller's customer relationships and sales …

Leadership and employee behaviour: the mediating and moderating role of cognitive trust and organizational culture

E Aslam, MS Ashraf, A Iqbal… - Journal of Islamic …, 2024 - emerald.com
Purpose This study aims to examine the mediating and moderating roles of cognitive trust
and organizational culture in the relationship between leadership and employee task …

Vertical trust within organizations and performance: a systematic review

J Guinot, R Chiva - Human Resource Development Review, 2019 - journals.sagepub.com
The concept of trust within organizations, or intraorganizational trust, has been considered
as a potential mechanism to increase performance and as such has attracted growing …

Psychological ethical climate, leader–member exchange and commitment to superior customer value: influencing salespeople's unethical intent and sales …

CH Schwepker Jr - Journal of Personal Selling & Sales …, 2017 - Taylor & Francis
In today's competitive environment, salespeople are challenged with creating customer
value in an ethical manner while meeting performance goals. Sales supervisors play a …

Influencing the salesforce through perceived ethical leadership: the role of salesforce socialization and person–organization fit on salesperson ethics and …

CH Schwepker Jr - Journal of Personal Selling & Sales …, 2015 - Taylor & Francis
With today's emphasis on building strong customer relationships in the business-to-business
sales environment, appropriate leadership is necessary to instill ethical and provide the …