This study reviews the empirical research on ethical leadership, which is an important and
relevant leadership construct in tourism and hospitality contexts. A rigorous and systematic …

Highlights•To determine the impacts of employer branding on organisational identification
and employee retention.•To examine the mediating role of organisational identification …

This research aims to assess the structural relationships between supervisor-subordinate
guanxi, perceived supervisor autonomy support, autonomous motivation, and employee job …

Employee empowerment can lead to work engagement; however, this process may be
influenced by employees' cultural values and beliefs. This quantitative study focused on the …

Purpose Electronic word-of-mouth (eWOM) has become one of the most influential
information sources for consumers' purchase decision-making. Based on construal-level …

Committed social workers are significant to organizational performance and service quality;
therefore, it is crucial to explore the contributing factors of turnover intention to enhance …

This study aims to investigate the multiple effects of hotel employees' workplace anxiety
under COVID-19. By using time-lag data with 223 matched responses, we showed that …

The study attempted to examine the impact of young volunteer tourists' psychological capital
and negative mental health/well-being issues caused by exposure to stressful events on …

Employee satisfaction is a significant issue for firms. As with other businesses, hotel
management faces a critical issue with employee happiness. The study studied the …

This study, which is based on a questionnaire survey conducted among UK hospitality
workers, aims to unpick the mechanism underlying intention to join a union and intention to …