Motivational antecedents, value co-creation process, and behavioral consequences in participatory sport tourism

X Jiang, A Kim, K Kim, Q Yang, J García-Fernández… - Sustainability, 2021 - mdpi.com
This study was designed to examine the structural relationships among tourists' participation
motivations, the value co-creation process (VCCP), and value co-creation behavior (VCCB) …

A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance

ZH Abdelmoety, S Aboul-Dahab, G Agag - Journal of Retailing and …, 2022 - Elsevier
Factors promoting customer citizenship behaviour are of great interest to both practitioners
and academics because customer citizenship behaviour is a notable driver of business …

The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions

ML Cheung, GD Pires, PJ Rosenberger… - Journal of retailing and …, 2021 - Elsevier
Grounded on service-dominant logic (SD logic), a vital issue for marketers is to understand
how the multiple approaches encouraging consumer participation (CP), as manifested by …

Retailer corporate social responsibility and consumer citizenship behavior: The mediating roles of perceived consumer effectiveness and consumer trust

N Nguyen, S Pervan - Journal of Retailing and Consumer Services, 2020 - Elsevier
Retailers often face pressure from stakeholders to address social and environmental issues.
The purpose of this study is to investigate the influence of retailer corporate social …

Gamification for value creation and viewer engagement in gamified livestreaming services: The moderating role of gender in esports

TY Qian, R Matz, L Luo, C Xu - Journal of Business Research, 2022 - Elsevier
The current study examined the relationships between gamification, perceived value, and
viewer engagement in a gamified livestreaming service, where gamification complemented …

Will destination image drive the intention to revisit and recommend? Empirical evidence from golf tourism

TH Cham, JH Cheah, H Ting… - International Journal of …, 2022 - emerald.com
Purpose Despite being a popular topic in sports tourism research, limited studies have
focused on golf tourism in relation to destination image. The present study aimed to examine …

Understanding online event experience: The importance of communication, engagement and interaction

H Kharouf, R Biscaia, A Garcia-Perez… - Journal of Business …, 2020 - Elsevier
Despite the advances in theory about how organisations should manage consumer
experience, there is a lack of understanding about how variables such as consumer-to …

Customer-to-customer value co-creation and co-destruction in sporting events

K Kim, KK Byon, W Baek - The Service Industries Journal, 2020 - Taylor & Francis
Previous scholars have examined value co-creation and co-destruction processes that take
place between customers and service organizations or employees. Despite most service …

Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors: The roles of customer empowerment and psychological …

X Zhang, S Singh, J Li, X Shao - Journal of Retailing and Consumer …, 2024 - Elsevier
Event attendees' citizenship behaviors play a vital role in shaping their experiences. This
research explored the effects of value co-creation strategies in events on attendees' …

The antecedents of visitors' flow experience and its influence on memory and behavioral intentions in the music festival context

HM Ding, KP Hung - Journal of Destination Marketing & Management, 2021 - Elsevier
At present, few studies have focused on the antecedents and consequences of music
festival visitors' flow experience. Based on the cognitive appraisal theory, this study explores …