Digitalisation reforms have become increasingly pervasive across European welfare
agencies and public sector institutions. As welfare provision becomes premised on the use …

The pervasive use of the Internet and technology has its impact on citizens' civic
participation. There are growing numbers of research which explore digital citizenship (DC) …

Following a large worldwide uptake of digital public services, several countries have turned
to mandatory digitization, whereby citizens or companies must use digital self-service …

Welfare state bureaucracies the world over have adopted far-reaching digitalisation reforms
in recent years. From the deployment of AI in service management, to the 'opening up'of …

Public attitudes towards technology have been studied extensively for decades, but older
people were not largely involved in early studies. In recent years, with the trend of …

This paper presents a study of the personal experiences of older migrants as they use digital
technologies and electronic services. Focusing primarily on digital health and social …

Governments worldwide are strategically investing in artificial intelligence (AI) to improve
public services and streamline internal operations. In this context, national AI strategies play …

This study focuses on how ideas of 'digitalization'are discursively constructed in the Swedish
steel industry. Using a discursive psychology approach, we identify seven interpretative …

Governments are rapidly digitalising public services to increase cost-effectiveness of the
public sector. This study examines older migrants' use of digital public health and social …

This paper explores the intricate dynamics of digital welfare within the context of late-
capitalist welfare states, focusing on the advanced digitalisation initiatives of Denmark. It …