Purpose This study aims to provide a taxonomy of relational benefits that drive customer
loyalty in sharing-economy services, assess the relative strengths of these relational benefits …

Despite the proliferation of academic studies examining financial literacy and financial
outcomes, no consistent definition or empirically validated measures of financial literacy …

The use of the credit card is one of the most popular payment methods and the most
convenient sources of finance all over the world. In the last 30 years, enormous …

Purpose The purpose of this paper is to investigate whether financial distress explains the
relationship between financial literacy and quality of life (QoL) among consumers who have …

This study presents a comprehensive analysis of the 56 issues of the Journal of Financial
Services Marketing (JFSM) published between 2009 and 2022, using bibliographic meta …

In a recent meta-analysis, financial literacy–understanding basic financial terms and
concepts–was significantly correlated with general intelligence (r≈ 0.62). However, this …

The study, through an experimental approach, provides evidence on how the human mind
responds to easy versus difficult to read financial disclosures and takes decisions on …

Purpose This paper aims to apply a multidimensional approach to assessing the financial
well-being of European countries. Design/methodology/approach Financial well-being is a …

Past studies have examined the role of financial education on financial literacy, often with
mixed results. While some studies have shown a positive effect, others have indicated null or …

Purpose This article proposes two studies to demonstrate the impact of three dimensions of
perceived experiential advertising–cognitive/affective/sensory advertising, relate advertising …