For many organizations, the continuous optimization of their business processes has
become a critical success factor. Several related methods exist that enable the step-by-step …

Water pollution caused by the frequent use of combined sewer overflows (CSOs) has been
attracting increased media and political coverage in England as in other places in the world …

Research efforts that aim to develop methodological support for the redesign of business
processes in the health-care domain are fragmented and performed in different domains …

Process performance indicators (PPIs) allow the quantitative evaluation of business
processes, providing essential information for decision making. It is common practice today …

This book introduces students to business process management, an approach that aims to
align the organization's business processes with the demands of the marketplace …

Process measurement deals with the quantification of business process models using
process model metrics. This book presents a theoretical framework for the prediction of …

During the last decades various approaches have been put forward to systematize Business
Process Redesign (BPR) based on continuous process monitoring and analysis. The …

Business process redesign has garnered much interest because such processes must be
continuously improved to realize greater efficiency in the midst of evolving changes in work …

Process mining can be used to discover different variants of a business process. To optimise
the performance of the process, the best variant needs to be identified. However, process …

Performant business processes constitute decisive advantages for companies on highly
competitive markets. However, conventional approaches to business process improvement …