Outpatient appointment systems in healthcare: A review of optimization studies

A Ahmadi-Javid, Z Jalali, KJ Klassen - European Journal of Operational …, 2017 - Elsevier
Outpatient appointment scheduling problems have recently gained increasing attention. This
paper provides a comprehensive review of recent analytical and numerical optimization …

Outpatient chemotherapy planning: A literature review with insights from a case study

G Lamé, O Jouini, J Stal-Le Cardinal - IIE Transactions on …, 2016 - Taylor & Francis
With an ageing population and more efficient treatments, demand for cancer care is
increasing. Therefore, hospitals need to find ways to improve their operational efficiency for …

Effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and outpatient …

W Xie, X Yang, X Cao, P Liu - BMC health services research, 2019 - Springer
Abstract Background In China, a long waiting time for registration is a common occurrence in
many tertiary hospitals. This study aimed to analyze the effects of a comprehensive …

A robust optimization model for tactical capacity planning in an outpatient setting

N Aslani, O Kuzgunkaya, N Vidyarthi… - Health Care Management …, 2021 - Springer
Tactical capacity planning is a key element of planning and control decisions in healthcare
settings, focusing on the medium-term allocation of a clinic's resources to appointments of …

Real-time capacity management and patient flow optimization in hospitals using AI methods

JR Munavalli, HJ Boersma, SV Rao… - Artificial intelligence and …, 2021 - Springer
Hospital systems are under constant pressure to provide quality care despite limited
resources. However, traditional capacity management in hospitals is often not effective …

A Review of Optimization Studies for System Appointment Scheduling

T Niu, B Lei, L Guo, S Fang, Q Li, B Gao, L Yang, K Gao - Axioms, 2023 - mdpi.com
In the face of an increasingly high-demand environment for outpatients, achieving a balance
between allocation of limited medical resources and patient satisfaction has considerable …

A novel scheduling method for reduction of both waiting time and travel time of patients to visit health care units in the case of mobile communication

W Lin, P Babyn, Y Yan, W Zhang - Enterprise Information Systems, 2023 - Taylor & Francis
This paper proposes a new scheduling problem for patient visits with two objectives:
minimizing patient waiting time and travel time. It also presents a novel encoding method for …

[HTML][HTML] Integrated master surgery and outpatient clinic scheduling

TR Bovim, A Abdullahu, H Andersson… - Operations research for …, 2022 - Elsevier
In this paper, we study an integrated master surgery and outpatient clinic scheduling
problem, motivated by the situation at the Orthopaedic Department at St. Olav's Hospital …

A robust predictive resource planning under demand uncertainty to improve waiting times in outpatient clinics

JR Munavalli, SV Rao, A Srinivasan… - Journal of health …, 2017 - journals.sagepub.com
Background and context: Resource planning is performed ahead of time within outpatient
clinics (OPC). Due to local control of operations (department-centric decision-making) and …

Capacity planning with demand uncertainty for outpatient clinics

TBT Nguyen, AI Sivakumar, SC Graves - European Journal of Operational …, 2018 - Elsevier
In this study, we develop a capacity planning model to determine the required number of
physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed …