Artificial intelligence in retail–a systematic literature review

C Heins - foresight, 2023 - emerald.com
Purpose The purpose of this study is to present a systematic literature review of academic
peer-reviewed articles in English published between 2005 and 2021. The articles were …

Artificial intelligence in retail: The AI-enabled value chain

K Oosthuizen, E Botha, J Robertson… - Australasian …, 2021 - journals.sagepub.com
Traditional retailers' business models are facing disruption by new entrants who can deliver
greater value to customers more efficiently. In recent years, authors have argued that the …

Application of UTAUT2 on adopting artificial intelligence powered lead management system (AI-LMS) in passenger car sales

S Das, B Datta - Technological Forecasting and Social Change, 2024 - Elsevier
This paper investigates the acceptance of the AI-Powered Lead Management System (AI-
LMS) in a passenger car dealership. The study was conducted using a questionnaire, and …

Elevating logistics performance: harnessing the power of artificial intelligence in e-commerce

G Malhotra, M Kharub - The International Journal of Logistics …, 2025 - emerald.com
Purpose Artificial intelligence (AI) usage improves e-commerce logistics efficiency. However,
many actors can play significant roles, such as supply chain consistency (SCC), last-mile …

Together, we travel: empirical insights on human-robot collaborative order picking for retail warehousing

J Koreis, D Loske, M Klumpp - The International Journal of Logistics …, 2025 - emerald.com
Purpose Increasing personnel costs and labour shortages have pushed retailers to give
increasing attention to their intralogistics operations. We study hybrid order picking systems …

4.0 technologies in city logistics: an empirical investigation of contextual factors

A Ferrari, G Mangano, AC Cagliano… - Operations Management …, 2023 - Springer
Abstract Industry 4.0 technologies, originally developed in the manufacturing sector, can be
purposefully implemented to improve City Logistics (CL) processes by automatizing some of …

[HTML][HTML] Human-AI interaction research agenda: A user-centered perspective

T Jiang, Z Sun, S Fu, Y Lv - Data and Information Management, 2024 - Elsevier
The rapid growth of artificial intelligence (AI) has given rise to the field of Human-AI
Interaction (HAII). This study meticulously reviewed the research themes, theoretical …

人智交互体验研究: 为人本人工智能发展注入新动力

姜婷婷, 许艳闰, 傅诗婷, 陆伟 - 图书情报知识, 2022 - dik.whu.edu.cn
[目的/意义]“人智交互” 和“人本人工智能” 分别是人机交互和人工智能领域的前沿课题,
组成了一枚硬币的两面. 本研究旨在以人智交互体验研究为切入口, 帮助“以用户为中心” …

Driving the talk: examining professional truck drivers' motivations to engage in eco-driving

A Jazairy, T Pohjosenperä, J Sassali, J Juga… - International Journal of …, 2023 - emerald.com
Purpose This research examines what motivates professional truck drivers to engage in eco-
driving by linking their self-reports with objective driving scores. Design/methodology …

Exploring the challenges faced by Dutch truck drivers in the era of technological advancement

J de Winter, T Driessen, D Dodou… - Frontiers in public health, 2024 - frontiersin.org
Introduction Despite their important role in the economy, truck drivers face several
challenges, including adapting to advancing technology. The current study investigated the …