Overview of Institutional–Organizational Inertia Nexus
AO Banwo, H Omache, JC Ngonadi - Institutional Inertia: Theory and …, 2024 - Springer
This chapter provides insights on institutional–organizational inertia nexus using multiple
dimensions of age dynamics, organizational age dynamics, the sphere of Inertia (myopia …
dimensions of age dynamics, organizational age dynamics, the sphere of Inertia (myopia …
Customers' Gratification and ISO 9001 Quality Management Practices Among Manufacturing Companies
OP Olonade, PK Ametepe - Management Research Journal, 2023 - ojs.upsi.edu.my
It is imperative to have a thorough awareness of the relationship between ISO 9001 quality
management and customer satisfaction. It is on this basis that this study aims to analyze the …
management and customer satisfaction. It is on this basis that this study aims to analyze the …