Being one of the “mega trends” that has significantly impacted the tourism system, the role
and use of social media in travelers' decision making and in tourism operations and …

The rapid growth of information generated by consumers of tourism and hospitality services
calls for a systematic review of how user-generated content (UGC) has been applied in …

Sustaining business success hinges upon a firm׳ s ability to understand and capitalize on
consumer behavior trends. Synthesizing information from a variety of sources, this paper …

Collaborative consumption websites have enabled consumers to focus on shared access to
products rather than owning them. This study aims at developing a comprehensive …

Although consumer behaviour (CB) is one of the most researched areas in the field of
tourism, few extensive reviews of the body of knowledge in this area exist. This review article …

Based on a meta-analysis, this study aims to clarify the influence of online review valence
(ie, whether reviews in a review set are predominantly positive or negative) on various …

The growth of consumer-generated media (CGM) has promoted the popularity of online
knowledge sharing and electronic word-of-mouth (eWOM). While the topic of eWOM has …

This study develops a unique model capturing antecedents of place attractiveness in tourism
hotspot crowding contexts. A structural equation model reveals three density dimensions …

Travel blogs are an under-utilised resource for researchers of tourism experiences. They
can provide rich insights on how tourists express the transformational effects of their …

This study develops and tests an integrative model of destination loyalty to tourist hotspot
destinations. The study highlights the role of perceived destination adaptation and …