The enhancement of operator situation awareness (SA) has become a major design goal for
those developing operator interfaces, automation concepts and training programs in a wide …

Humans often represent and reason about unrealized possible actions–the vast infinity of
things that were not (or have not yet been) chosen. This capacity is central to the most …

Humans have the capacity, but perhaps not always the willingness, for great intelligence.
From global warming to the spread of misinformation and beyond, our species is facing …

This article examines the effects of power on sensemaking processes, bridging two major,
yet traditionally separate, literatures in organization studies. Dividing power into its systemic …

This article reports on an effort to explore the differences between two approaches to
intuition and expertise that are often viewed as conflicting: heuristics and biases (HB) and …

This book provides a comprehensive, up-to-date look at problem solving research and
practice over the last fifteen years. The first chapter describes differences in types of …

Forming connections between human performance and design, this new edition of
Engineering Psychology and Human Performance examines human–machine interaction …

This paper presents a theoretical model of situation awareness based on its role in dynamic
human decision making in a variety of domains. Situation awareness is presented as a …

Sensemaking is tested to the extreme when people encounter an event whose occurrence is
so implausible that they hesitate to report it for fear they will not be believed. In essence …

In the management literature, heuristics are often conceived of as a source of systematic
error, whereas logic and statistics are regarded as the sine qua non of good decision …