Value creation framework and roles for smart services

J Reinhold, C Koldewey, R Dumitrescu - Procedia CIRP, 2022 - Elsevier
For several years now, the two megatrends of servitization and digitalization have had a
major impact on business in manufacturing. Servitization means the addition of …

Approaching value co-creation in different contexts through a bibliometric analysis

J Eichholz, V Heimburg, N Große, D Hefft, M Henke… - Procedia CIRP, 2023 - Elsevier
Value co-creation has become a widely used concept in various domains due to its broad
applicability. However, the lack of a consensus among researchers regarding the underlying …

Current Approaches to the Development of Service Systems

J Anke - Smart Service Innovation: An Ecosystem Perspective …, 2023 - Springer
This chapter examines the complexity and agility required in developing successful smart
service systems and the need for comprehensive and iterative approaches to service …

[PDF][PDF] The antecedents and consequences of value creation in the insurance service industry with a focus on blockchain technology: A hybrid research approach

A Hoshyar, A Rousta, F Asayesh, M Gholami - Iranian Journal of Insurance …, 2023 - sid.ir
BACKGROUND AND OBJECTIVES: In today's world, where technology is growing at a very
fast pace and along with the emergence of innovation, the insurance industry is not exempt …