Everyone understands the idea of a diary. We have all kept a diary for various reasons and
in various ways. For some people it may simply be used as a reminder for appointments or …

At the same time that increasing amounts of information are being disseminated using Web
interfaces, personal digital assistants (PDAs) or handheld computing devices have …

HCI research published 10 years ago pointed out that many users cannot cope with the
number and complexity of passwords, and resort to insecure workarounds as a …

In this paper, we investigate how the choice of media for capture and access affects the diary
study method. The diary study is a method of understanding participant behavior and intent …

In this paper we examine the spatial practices of mobile workers—how mobile workers
manage their use of technology and place. Data from interviews with highly mobile workers …

We describe a prevalent mode of information access in low-income communities of the
developing world--intermediated interactions. They enable persons for whom technology is …

We report on the methodological process of developing computer support for former
psychiatric patients living in residential care settings, for older members of the community …

Mobile technology requires new methods for studying its use under realistic conditions" in
the field." Reflexively, mobile technology also creates new opportunities for data collection …

This paper describes a new digital user study tool called Mobile Probes. Mobile Probes
arose from a need to develop contextual and dynamic self-documenting tools for studying …

Security policies are required that protect information from unauthorised access, and also
respect challenges users face in creating, and particularly managing, increasing numbers of …