Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability

LV Herm, K Heinrich, J Wanner, C Janiesch - International Journal of …, 2023 - Elsevier
Abstract Machine learning algorithms enable advanced decision making in contemporary
intelligent systems. Research indicates that there is a tradeoff between their model …

A social evaluation of the perceived goodness of explainability in machine learning

J Wanner, LV Herm, K Heinrich… - Journal of Business …, 2022 - Taylor & Francis
Machine learning in decision support systems already outperforms pre-existing statistical
methods. However, their predictions face challenges as calculations are often complex and …

Still doing it yourself? Investigating determinants for the adoption of intelligent process automation

A Mayr, P Stahmann, M Nebel, C Janiesch - Electronic Markets, 2024 - Springer
Intelligent process automation (IPA) augments symbolic process automation using artificial
intelligence. Emulating human decision-making, IPA enables the execution of complex …

Minimalism for the win: user-centered design for guidance in industrial maintenance

H Heinonen, J Virtaluoto, T Suomivuori… - IEEE Transactions …, 2022 - ieeexplore.ieee.org
We conducted an exploratory study to test the delivery of technical instructions built on the
principles of minimalism. The aim was to investigate how we could support target users' skill …

A Taxonomy of User-centered Explainable AI Studies

LV Herm, J Wanner, C Janiesch - 2022 - aisel.aisnet.org
The progress in the research field of machine learning is fast-paced and it is most noticeable
in terms of prediction performance. However, there seems to be a lack of understanding of …

A nascent design theory for explainable intelligent systems

LV Herm, T Steinbach, J Wanner, C Janiesch - Electronic Markets, 2022 - Springer
Due to computational advances in the past decades, so-called intelligent systems can learn
from increasingly complex data, analyze situations, and support users in their decision …

The benefits of extended reality for technical communication: Utilizing XR for maintenance documentation creation and delivery

H Heinonen - 2023 - trepo.tuni.fi
The main goal of this dissertation is to explore the benefits of extended reality for technical
communication. Both of these fields offer opportunities and also pose challenges to each …

Der Einfluss von menschlichen Denkmustern auf künstliche Intelligenz–Eine strukturierte Untersuchung von kognitiven Verzerrungen

LV Herm, C Janiesch, P Fuchs - HMD Praxis der Wirtschaftsinformatik, 2022 - Springer
Künstliche Intelligenz (KI) dringt vermehrt in sensible Bereiche des alltäglichen
menschlichen Lebens ein. Es werden nicht mehr nur noch einfache Entscheidungen durch …

A User-Based Study on the Acceptance of Artificial Intelligence-Based Decision-Support Systems

E Kučević, S Leible, T Lewandowski… - 2024 - aisel.aisnet.org
The rapid adoption of artificial intelligence (AI) technologies is transforming enterprises and
challenging established paradigms, reshaping the landscape of business operations …

Unified Theory of Acceptance and Use of Technology (UTAUT) for Intelligent Process Automation

A Mayr, P Stahmann, M Nebel, C Janiesch - 2023 - aisel.aisnet.org
Intelligent process automation is a technological innovation that combines symbolic
automation tools with machine learning. Intelligent process automation can automate …