Social contexts, agency, and conflicts: Exploring critical aspects of design for future smart home technologies

R Garg, H Cui - ACM Transactions on Computer-Human Interaction, 2022 - dl.acm.org
Smart devices are increasingly being designed for, and adopted in, the home environment.
Prior scholarship has investigated the challenges that users face as they take up these …

Using structural topic modelling to predict users' sentiment towards intelligent personal agents. An application for Amazon's echo and Google Home

MJ Sánchez-Franco, FJ Arenas-Márquez… - Journal of Retailing and …, 2021 - Elsevier
Despite growing levels of usage of Intelligent Personal Assistants (hereinafter, IPA), their in-
home usage has not been studied in depth by scholars. To increase our understanding of …

Theory and design considerations for the user experience of smart environments

S Reig, T Fong, J Forlizzi… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
With the infusion of computation into workplaces and homes, various service settings, and
everyday objects, scholars in human–computer interaction (HCI) and related domains have …

Ignorance is bliss? the effect of explanations on perceptions of voice assistants

W Seymour, J Such - Proceedings of the ACM on Human-Computer …, 2023 - dl.acm.org
Voice assistants offer a convenient and hands-free way of accessing computing in the home,
but a key problem with speech as an interaction modality is how to scaffold accurate mental …

Reviewing and reflecting on smart home research from the human-centered perspective

Y Yao, L Huang, Y He, Z Ma, X Xu, H Mi - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
While there has been rapid growth in smart home research from a technical perspective–
focusing on home automation, devices, software, and protocols–few review papers examine …

Why can't you be all talk to get things done? Consumer acceptance of voice-assisted products

Y Xiao, HY Tan - Journal of Product & Brand Management, 2024 - emerald.com
Purpose Voice assistant technology represents one of the most radical artificial intelligence
innovations. Drawing on the processing fluency theory and consumer learning literature, this …

Understanding In-Situ Programming for Smart Home Automation

X Liu, Y Shi, C Yu, C Gao, T Yang, C Liang… - Proceedings of the ACM …, 2023 - dl.acm.org
Programming a smart home is an iterative process in which users configure and test the
automation during the in-situ experience with IoT space. However, current end-user …

Trace2tap: Synthesizing trigger-action programs from traces of behavior

L Zhang, W He, O Morkved, V Zhao… - Proceedings of the …, 2020 - dl.acm.org
Two common approaches for automating IoT smart spaces are having users write rules
using trigger-action programming (TAP) or training machine learning models based on …

“Put it on the Top, I'll Read it Later”: Investigating Users' Desired Display Order for Smartphone Notifications

TC Lin, YS Su, EH Yang, YH Chen, HP Lee… - Proceedings of the …, 2021 - dl.acm.org
Smartphone users do not deal with notifications strictly in the order they are displayed, but
sometimes read them from the middle, suggesting a mismatch between current systems' …

Because i'm restricted, 2–4 PM unable to see messages: Exploring users' perceptions and likely practices around exposing attention management use on IM online …

YL Chou, YL Chien, YH Lin, KP Lin, F Shih… - Proceedings of the …, 2022 - dl.acm.org
Attention-management tools can restrict online communication, but may cause collateral
damage to their users' fulfillment of communication expectations. This paper explores the …