Causing factors, outcomes, and governance of shadow IT and business-managed IT: a systematic literature review
Shadow IT and Business-managed IT describe the autonomous deployment/procurement or
management of Information Technology (IT) instances, ie, software, hardware, or IT services …
management of Information Technology (IT) instances, ie, software, hardware, or IT services …
Digital transformation in health care: Augmented reality for hands-free service innovation
Health care professionals regularly require access to information systems throughout their
daily work. However, existing smart devices like smartphones and tablets are difficult to use …
daily work. However, existing smart devices like smartphones and tablets are difficult to use …
Shadow IT–systematic literature review
Shadow IT coexists with mandated information systems. Developed and applied by nonIT
domain experts, it is as a rule, but not exclusively, used for resolving nonroutine issues, for …
domain experts, it is as a rule, but not exclusively, used for resolving nonroutine issues, for …
Shadow IT and business-managed IT: a conceptual framework and empirical illustration
A Kopper, D Fürstenau, S Zimmermann… - International Journal of …, 2018 - igi-global.com
Research on Shadow IT is facing a conceptual dilemma in cases where previously “covert”
systems developed by business entities are integrated in the organizational IT management …
systems developed by business entities are integrated in the organizational IT management …
Why work around the process? Analyzing workarounds through the lens of the theory of planned behavior
Workarounds are a common practice in a broad range of organizational and technological
contexts, which has received much attention in information systems research. They are …
contexts, which has received much attention in information systems research. They are …
[PDF][PDF] Prevent, redesign, adopt or ignore: improving healthcare using knowledge of workarounds
I Beerepoot, I Van De Weerd - 2018 - ingevandeweerd.nl
The complex and variable nature of healthcare work makes alignment of health information
systems to healthcare processes a challenge, causing the emergence of workarounds. We …
systems to healthcare processes a challenge, causing the emergence of workarounds. We …
Impact of IT user behavior: Observations through a new lens
Despite the progress that research has made on acceptance and resistance, a need to
further clarify what behaviors they translate into and their impacts beyond face value …
further clarify what behaviors they translate into and their impacts beyond face value …
Death by a thousand 10-minute tasks: Workarounds and noncompliance in university research administration
The article examines administrative workarounds in the context of university research
administration. The empirical results from 116 semi-structured interviews with academic …
administration. The empirical results from 116 semi-structured interviews with academic …
The SWORD is mightier than the interview: a framework for semi-automatic workaround detection
Workarounds can give valuable insights into the work processes that are carried out within
organizations. To date, workarounds are usually identified using qualitative methods, such …
organizations. To date, workarounds are usually identified using qualitative methods, such …
Workaround aware business process modeling
Workarounds are an omnipresent part of organizational settings where formal rules and
regulations describe standardized processes. Still, only few studies have focused on …
regulations describe standardized processes. Still, only few studies have focused on …