The notions that information seeking is not always a solitary activity and that people working
in collaboration for information intensive tasks should be studied and supported have …

Collaboration is often required for activities that are too complex or difficult to be dealt with
by a single individual. Many situations requiring information-seeking activities also call for …

The truly world-wide reach of the Web has brought with it a new realisation of the enormous
importance of usability and user interface design. In the last ten years, much has become …

This book is a second edition, updated and expanded to explain the technologies that help
us find information on the web. Search engines and web navigation tools have become …

An important aspect of collaborative information seeking (CIS) is making sense of the
information found, ie, collaborative sensemaking. We conducted an ethnographic study of …

Search engine researchers typically depict search as the solitary activity of an individual
searcher. In contrast, results from our critical-incident survey of 150 users on Amazon's …

Web search is often viewed as a solitary task; however, there are many situations in which
groups of people gather around a single computer to jointly search for information online …

Popular messaging platforms such as Slack have given rise to hundreds of chatbots that
users can engage with individually or as a group. We present a Wizard of Oz study on the …

Despite recent innovations in technologies supporting collaborative web search [11, 13, 25,
34, 35, 37], the features of the primary tools for digital information seeking (web browsers …

Groups of users often have shared information needs--for example, business colleagues
need to conduct research relating to joint projects and students must work together on group …