A review of the business case for CSR in the hospitality industry

Y Rhou, M Singal - International Journal of Hospitality Management, 2020 - Elsevier
Despite prolific research on corporate social responsibility (CSR) in its various forms in the
hospitality industry, there is no consensus regarding the business case for CSR initiatives …

Can corporate social responsibility protect firm value during the COVID-19 pandemic?

SC Qiu, J Jiang, X Liu, MH Chen, X Yuan - International Journal of …, 2021 - Elsevier
Abstract The novel coronavirus (COVID-19) pandemic has caused a significant decline in
the stock market worldwide, and hospitality companies are experiencing serious financial …

The effect of online restaurant menus on consumers' purchase intentions during the COVID-19 pandemic

P Brewer, AG Sebby - International Journal of Hospitality Management, 2021 - Elsevier
As COVID-19 escalated globally in 2020, mandated suspension of dine-in services was
instilled to control virus transmission. Restaurants lost billions of dollars, millions …

[HTML][HTML] Over-ordering and food waste: The use of food delivery apps during a pandemic

R Sharma, A Dhir, S Talwar, P Kaur - International Journal of Hospitality …, 2021 - Elsevier
There is a paucity of research on the role of food delivery apps (FDAs) in food waste
generation. This gap needs to be addressed since FDAs represent a fast-growing segment …

The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention

AC Cakici, Y Akgunduz, O Yildirim - Tourism Review, 2019 - emerald.com
Purpose The purpose of this study was to examine the relationships between perceived
price justice, satisfaction, revisit intention and loyalty among restaurant customers, specially …

Effect of general risk on trust, satisfaction, and recommendation intention for halal food

A Al-Ansi, HGT Olya, H Han - International Journal of Hospitality …, 2019 - Elsevier
The purpose of this empirical study is to investigate the effect of general risk, a
multidimensional factor, on halal customer trust, satisfaction and intention to recommend …

Using partial least squares structural equation modeling in hospitality and tourism: do researchers follow practical guidelines?

A Usakli, KG Kucukergin - International Journal of Contemporary …, 2018 - emerald.com
Purpose The purpose of this study is to review the use of partial least squares-structural
equation modeling (PLS-SEM) in the field of hospitality and tourism and thereby to assess …

Using PLS-SEM to test for the moderation effects of continuous variables in hospitality and tourism studies

G Assaker, P O'Connor - Cutting edge research methods in hospitality …, 2023 - emerald.com
This chapter reviews the methods available to hospitality and tourism researchers to perform
moderation analysis with continuous variables in partial least squares structural equation …

An integrated model to decipher online food delivery app adoption behavior in the COVID-19 pandemic

MO Gani, AR Faroque, AM Muzareba… - Journal of …, 2023 - Taylor & Francis
The demand for online food delivery has increased considerably throughout the world
during the COVID-19 pandemic. Consumers' habits in searching for information on and …

Consumer responses to the use of artificial intelligence in luxury and non-luxury restaurants

C Nozawa, T Togawa, C Velasco, K Motoki - Food Quality and Preference, 2022 - Elsevier
There has been an ever-increasing interest in artificial intelligence (AI) in the hospitality
sector. However, it is still unclear how consumers respond to products/services in hospitality …