Role of service quality factors in word of mouth through student satisfaction
Purpose Service quality in academics is imperatively crucial. Therefore, the purpose of the
current research is to examine the effect of academic service quality factors in higher …
current research is to examine the effect of academic service quality factors in higher …
The influence of service quality, university image on student satisfaction and student loyalty
Purpose The purpose of this paper is to determine the influence of service quality and
university image on student satisfaction and student loyalty. Design/methodology/approach …
university image on student satisfaction and student loyalty. Design/methodology/approach …
The effect of service quality on student satisfaction and student loyalty: An empirical study
MM Ng, İ Priyono - Journal of social studies education research, 2018 - dergipark.org.tr
The aim of this research is to examine the influence of service quality on student satisfaction
and student loyalty at higher education institutions in Riau Province. The samples include …
and student loyalty at higher education institutions in Riau Province. The samples include …
Assessing service quality using SERVQUAL model: An empirical study on some private universities in Bangladesh
The increased competitive academic environment pushes higher institutions to improve their
service quality for meeting the market demands. It is thus necessary to assess the factors …
service quality for meeting the market demands. It is thus necessary to assess the factors …
Evaluasi Kualitas Pembelajaran Online Selama Pandemi Covid-19: Studi Kasus di Fakultas Teknik, Universitas Katolik Darma Cendika
DY Irawati, J Jonatan - Jurnal Rekayasa Sistem Industri, 2020 - journal.unpar.ac.id
[HTML][HTML] Evaluating educational service quality among dentistry and nursing students with the SERVQUAL model: A cross-sectional study
RM Aboubakr, HMM Bayoumy - Journal of Taibah University Medical …, 2022 - Elsevier
Objectives This study was aimed at evaluating the quality of educational services among
dentistry and nursing students through use of the SERVQUAL model. Additionally, the …
dentistry and nursing students through use of the SERVQUAL model. Additionally, the …
Measuring student satisfaction through overall quality at business schools: a structural equation modeling: student satisfaction and quality of education
S Khan, SI Zaman, M Rais - South Asian Journal of Social …, 2022 - journal.sagpb.com
In the higher education sector, academic and service quality are the main factors that need
to be focused on. Academic quality is mainly focused on learning abilities and knowledge …
to be focused on. Academic quality is mainly focused on learning abilities and knowledge …
Online Learning Quality Evaluation in Higher Education During COVID-19 Pandemic: Evaluasi Kualitas Pembelajaran Daring di Perguruan Tinggi Selama Pandemi …
The COVID-19 pandemic has drastically altered people's lives, including university
education. COVID-19 has significantly impacted the transition from offline to online learning …
education. COVID-19 has significantly impacted the transition from offline to online learning …
[PDF][PDF] The impact of service quality on students' satisfaction
The development and growth of every economy depend on the contributions of higher
education. Universities are responsible for the generation and dissemination of knowledge …
education. Universities are responsible for the generation and dissemination of knowledge …
[HTML][HTML] The effects of service quality on customer satisfaction in higher learning institutions in Tanzania
W Kobero, O Swallehe - Open Journal of Business and Management, 2022 - scirp.org
The study investigated service quality and customer satisfaction within Tanzania higher
learning sector using the Service Quality model (SERVQUAL). The two aspects: service …
learning sector using the Service Quality model (SERVQUAL). The two aspects: service …