Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students' travel behaviour

MG Gallarza, IG Saura - Tourism management, 2006 - Elsevier
Both marketing practitioners and academic researchers have traditionally recognised the
major influence that perceived value has on consumer behaviour. Tourism and hospitality …

Perceived value of the purchase of a tourism product

J Sánchez, L Callarisa, RM Rodriguez, MA Moliner - Tourism management, 2006 - Elsevier
Perceived value is a subjective construct that varies between customers, between cultures
and at different times. This appreciation conceives perceived value as a dynamic variable …

Customer perceived value in banking services

JCF Roig, JS Garcia, MAM Tena… - International Journal of …, 2006 - emerald.com
Customer perceived value in banking services | Emerald Insight Books and journals Case
studies Expert Briefings Open Access Publish with us Advanced search Customer perceived …

Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product

C Fandos, C Flavian - British food journal, 2006 - emerald.com
Purpose–To examine the influence of the perceived quality of a protected designation of
origin (PDO) product on consumer loyalty and buying intentions. Design/methodology …

Perceived relationship quality and post‐purchase perceived value: An integrative framework

MA Moliner, J Sánchez, RM Rodríguez… - European Journal of …, 2007 - emerald.com
Purpose–The purpose of this paper is to study the formation of a consumer's attitude towards
a supplier, given the identification of the key indicators of perceived relationship quality, and …

Loyalty, perceived value and relationship quality in healthcare services

MA Moliner - Journal of service management, 2009 - emerald.com
Loyalty, perceived value and relationship quality in healthcare services | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

[PDF][PDF] Customer perceived value: the development of a multiple item scale in hospitals

E Cengiz, F Kirkbir - Problems and perspectives in management, 2007 - irbis-nbuv.gov.ua
The purpose of this research is to analyse the dimensionality of the concept of perceived
value in the health sector which incorporates valuations of functional aspects and of affective …

The role of intrinsic and extrinsic quality attributes on consumer behaviour for traditional food products

J Espejel, C Fandos, C Flavian - Managing Service Quality: An …, 2007 - emerald.com
Purpose–The purpose of this paper is to analyze the perceived quality of two traditional food
products with protected designation of origin (PDO). Specifically, we study the influence of …

Perceived value and customer loyalty in financial services

JC Fandos Roig, JS García… - The Service Industries …, 2009 - Taylor & Francis
Taking into account how expensive it is to maintain customer loyalty programmes, it is
necessary to know which aspects of the firm's service are the ones that really deliver value to …

Consequences of consumer trust in PDO food products: the role of familiarity

C Fandos Herrera, C Flavián Blanco - Journal of Product & Brand …, 2011 - emerald.com
Purpose–This research proposes studying how the moderating role of consumers' familiarity
with a food product with a protected denomination of origin (PDO) influences consumer …