OBJECTIVES: To review nursing sensitive indicators used for nursing home care across
seven nations with similar elder care (USA, Australia, Norway, New Zealand, England …

Given the ongoing concerns about the quality of care in nursing homes, a theoretical
framework to guide a systems approach to quality is important. Existing frameworks either do …

Background: Cultural competency has been espoused as an organizational strategy to
reduce health disparities in care. Objective: To examine the relationship between hospital …

This exploratory study was undertaken to discover the defining dimensions of nursing home
care quality from the viewpoint of consumers of nursing home care. Eleven focus groups …

The ageing of the population is a demographic phenomenon, a social problem and a policy
issue. The increase in the numbers of aged and in the costs of supporting and caring for …

Purpose: The purpose of the study was to determine if simply providing nursing facilities with
comparative quality performance information and education about quality improvement …

Purpose: The aim of this study was to identify the important factors influencing residents'
satisfaction in residential aged care and to provide a better understanding of their …

This study investigates efficiency and quality of care in nursing homes. By means of Data
Envelopment Analysis (DEA), the efficiency of 40 nursing homes that deliver their services in …

OBJECTIVE: To explore how internal factors, such as organizational size, mission,
ownership, and managerial communication and control structures, affect the delivery of …

Objectives: This study examined patient-level, facility-level, and area market-level factors
affecting ambulatory care-sensitive hospitalization (ACSH) rates among nursing home …