The e-Government evaluation challenge: A South African Batho Pele-aligned service quality approach

G Kaisara, S Pather - Government information quarterly, 2011 - Elsevier
Over the past decade, governments have embarked on major Information and
Communication Technology (ICT) investments in an attempt to take advantage of the …

[图书][B] E-Government: Implementation, adoption and synthesis in developing countries

KJ Bwalya, SM Mutula - 2014 - books.google.com
E-Government is a hot topic. The integration of Information and Communication
Technologies into public service delivery worldwide offers a number of promising …

[PDF][PDF] e-Government in South Africa: e-service quality access and adoption factors

G Kaisara, S Pather - Informatics & Design Papers and Reports, 2009 - Citeseer
Over the past decade the World Wide Web (WWW) has had far reaching implications on the
way in which information is shared, and services are rendered by both public and private …

[图书][B] E-government adoption and synthesis in Zambia: context, issues and challenges

KJ Bwalya - 2011 - search.proquest.com
Abstract Electronic government (e-Government), implemented towards transformation of
public service delivery, aims to contribute to effective information management practices …

Global Studies in Libraries and Information

J Britz, B Ford, P Lor, K Raseroka, AS Chaudry, K Smith… - degruyter.com
Winds of change are blowing throughout scholarly communications–it has culminated in a
so-called 'perfect storm'. This arises from the confluence of several largely unrelated trends …

[PDF][PDF] School of Business, Management & Finance

D Chanesh - 2020 - researchgate.net
The advent of information and communication technology into many domains of public
administration has accelerated the shift from traditional work to more ICT-based and …