To facilitate the consumers' online shopping, it is very necessary to build a reliable and
sustainable product evaluation management (PEM) system to store, secure, and retrieve the …

This study examines how unexpected exogenous events, labelled as suprises, affect the
utility of experience goods reported in online rating systems. Using over 300,000 reviews of …

Most online markets establish reputation systems to assist building trust between sellers and
buyers. Sellers' reputations not only provide guidelines for buyers but may also inform …

In the 21st century, two main challenges for economic research are to propose effective
solutions to shape the digital transformation and mitigate human-induced climate change …

Reputation systems can mitigate opportunistic behavior and improve efficiency on online
marketplaces. However, rating fraud is a major problem on many websites. We …

Online interactions are frequently governed by reputation systems that allow users to
evaluate each other after an interaction. Effective reputation systems can increase trust and …