Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Open-retrieval conversational question answering

C Qu, L Yang, C Chen, M Qiu, WB Croft… - Proceedings of the 43rd …, 2020 - dl.acm.org
Conversational search is one of the ultimate goals of information retrieval. Recent research
approaches conversational search by simplified settings of response ranking and …

Attentive history selection for conversational question answering

C Qu, L Yang, M Qiu, Y Zhang, C Chen… - Proceedings of the 28th …, 2019 - dl.acm.org
Conversational question answering (ConvQA) is a simplified but concrete setting of
conversational search. One of its major challenges is to leverage the conversation history to …

Conversational agents trust calibration: A user-centred perspective to design

M Dubiel, S Daronnat, LA Leiva - Proceedings of the 4th Conference on …, 2022 - dl.acm.org
Previous work identified trust as one of the key requirements for adoption and continued use
of conversational agents (CAs). Given recent advances in natural language processing and …

Spoken conversational search: audio-only interactive information retrieval

JR Trippas - ACM SIGIR Forum, 2021 - dl.acm.org
Speech-based web search where no keyboard or screens are available to present search
engine results is becoming ubiquitous, mainly through the use of mobile devices and …

A methodology for evaluating interaction strategies of task-oriented conversational agents

M Guerini, S Falcone, B Magnini - Proceedings of the 2018 …, 2018 - aclanthology.org
In task-oriented conversational agents, more attention has been usually devoted to
assessing task effectiveness, rather than to how the task is achieved. However …