[HTML][HTML] Drivers of generative AI adoption in higher education through the lens of the Theory of Planned Behaviour

S Ivanov, M Soliman, A Tuomi, NA Alkathiri… - Technology in …, 2024 - Elsevier
Drawing on the Theory of Planned Behaviour (TPB), this study investigates the relationship
between the perceived benefits, strengths, weaknesses, and risks of generative AI (GenAI) …

Robotic dining delight: Unravelling the key factors driving customer satisfaction in service robot restaurants using PLS-SEM and ML

V Sharma, M Kapse, J Poulose… - Cogent Business & …, 2023 - Taylor & Francis
In the past few years there has been a remarkable surge in demand for robot service
restaurants. However, as both the technology and the concept of such restaurants are …

[HTML][HTML] Exploring the competence of ChatGPT for customer and patient service management

A Haleem, M Javaid, RP Singh - Intelligent Pharmacy, 2024 - Elsevier
The modern language generation model ChatGPT, created by Open Artificial Intelligence
(AI), is recognised for its capacity to comprehend context and produce pertinent content. This …

Controlling Robots Using Gaze Estimation: A Systematic Bibliometric and Research Trend Analysis

EHE Suryadarma, PW Laksono… - Journal of Robotics …, 2024 - journal.umy.ac.id
The rapid progression of technology and robotics has brought about a transformative
revolution in various fields. From industrial automation to healthcare and beyond, robots …

From hot pot to high tech: Haidilao's transformation through digital technologies for sustainable business in the restaurant industry

CM Loh, A Perdana, KH Lee - Journal of Information …, 2024 - journals.sagepub.com
The pandemic has brought many challenges to the restaurant industry but highlighted the
importance of embracing digital transformation that enhances organisations' competitive …

Can IKEA effect promote empathy for agents?

T Tsumura, S Yamada - arXiv preprint arXiv:2312.11781, 2023 - arxiv.org
Cooperative relationships between humans and agents are becoming more important for
the social coexistence of anthropomorphic agents, including virtual agents and robots. One …

Transforming Enterprise Service Management with Employee Self-Service Technology A Case Study at Mölnlycke Health Care

J Bademo, G Dylind - 2024 - odr.chalmers.se
Digitalisation initiatives have become vital for companies seeking to maintain a competitive
advantage and Self-Service Technology (SST) has emerged as a popular solution. While …

[PDF][PDF] Dynamics of Human-Machine Engagement in Services

J Azer, M Alexander - 2024 - eprints.gla.ac.uk
Methods: Field study: 2 phases of Netnography–24,601 user-generated posts about GenAI
from Facebook, LinkedIn, & Twitter using hashtags:# ChatGPT,# OpenAI,# NLP,# AI and# …

När marknadsföring möter artificiell intelligens: Användningsområden och motiv till implementering

S Adolfsson, L Olofsson - 2024 - diva-portal.org
The use of artificial intelligence has had a major impact on the marketing field and the use of
AI-solutions is constantly increasing in line with the development of technology. To remain …

[PDF][PDF] Intelligent Pharmacy

A Haleem, M Javaid, RP Singh - researchgate.net
The modern language generation model ChatGPT, created by Open Artificial Intelligence
(AI), is recognised for its capacity to comprehend context and produce pertinent content. This …