Social media in marketing: A review and analysis of the existing literature

AA Alalwan, NP Rana, YK Dwivedi… - Telematics and informatics, 2017 - Elsevier
People worldwide are largely engaged and attached with the web 2.0 technology and Social
media platforms. By the same token, businesses start looking at such technologies as …

Social media research: Theories, constructs, and conceptual frameworks

EWT Ngai, SSC Tao, KKL Moon - International journal of information …, 2015 - Elsevier
In just one decade, social media have revolutionized the life of many people and thus
attracted much attention, not only from industry, but also academia. To understand how …

[HTML][HTML] The impact of virtual, augmented and mixed reality technologies on the customer experience

C Flavián, S Ibáñez-Sánchez, C Orús - Journal of business research, 2019 - Elsevier
Abstract The arrival of Virtual-Reality, Augmented-Reality, and Mixed-Reality technologies is
shaping a new environment where physical and virtual objects are integrated at different …

Understanding the effect of social media marketing activities: The mediation of social identification, perceived value, and satisfaction

SC Chen, CP Lin - Technological forecasting and social change, 2019 - Elsevier
With the prevalence of Internet, social media has become an important means for online
marketing events. Individuals and companies both create fan pages on online platforms and …

Should I suggest this YouTube clip? The impact of UGC source credibility on eWOM and purchase intention

M Muda, MI Hamzah - Journal of Research in Interactive Marketing, 2021 - emerald.com
Purpose In spite of the increasing organic and interactive marketing activities over social
media, a general understanding of the source credibility of voluntary user-generated content …

[PDF][PDF] Online distance learning readiness during Covid-19 outbreak among undergraduate students

SNS Allam, MS Hassan, RS Mohideen… - … Journal of Academic …, 2020 - researchgate.net
In Malaysia, the COVID-19 outbreak reported day-by-day positive carrier statistic increasing
that force government action to impose movement control order (MCO); Malaysian stay at …

[图书][B] Consumer Psychology 2e

C Jansson-Boyd - 2019 - books.google.com
• Why do people behave and think the way they do?• What makes people choose certain
products and services?• How does consumption affect our everyday lives? Informed by …

[HTML][HTML] Frontline robots in tourism and hospitality: service enhancement or cost reduction?

D Belanche, LV Casaló, C Flavián - Electronic Markets, 2021 - Springer
Robots are being implemented in many frontline services, from waiter robots in restaurants
to robotic concierges in hotels. A growing number of firms in hospitality and tourism …

Behavioral intention of traveling in the period of COVID-19: an application of the theory of planned behavior (TPB) and perceived risk

S Hamid, N Bano - International Journal of Tourism Cities, 2021 - emerald.com
Purpose This paper aims to examine travelers' behavioral intention of traveling in the period
of coronavirus by using the theory of planned behavior. The framework incorporates attitude …

Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites

S Molinillo, R Anaya-Sánchez… - Computers in Human …, 2020 - Elsevier
While research into customer engagement receives much attention, few studies have
examined why consumers engage in social commerce and the resulting consequences for …