This article presents a review of the recent literature on change management in public
organizations and sets out to explore the extent to which this literature has responded to …

For more than 30 years, New Public Management has been the most popular label for public
sector reform. For more than 15 years, however, New Public Management has also been …

We propose an important theoretical development for our understanding of the co‐
production of public services. It combines the insights from both public administration and …

Governance of Higher Education explores the work of traditional and contemporary higher
education scholarship worldwide, providing readers with an understanding of the …

The nature of Higher Education in the UK has changed over the last three decades.
Academics can no longer be said to carry out their work in'ivory towers', as increasing …

This paper is a systematic review of the literature on organizational learning and knowledge
with relevance to public service organizations. Organizational learning and knowledge are …

This article provides a review and synthesis of the extant literature on dynamic capabilities in
public organizations. Although this theoretical perspective holds potential to enhance our …

Public managers can, to a certain extent, choose between various mana-ment paradigms
which are provided by public and business administration scholars and by politicians as …

We have argued for public services to move away from product-dominant logic towards a
service approach. By taking a services orientation, the experience, inter-organizational, and …

abstract In this paper, we examine how a public sector organization developed a new
strategic approach based on the identification and use of an internal dynamic capability …