" What can i help you with?" infrequent users' experiences of intelligent personal assistants

BR Cowan, N Pantidi, D Coyle, K Morrissey… - Proceedings of the 19th …, 2017 - dl.acm.org
Intelligent Personal Assistants (IPAs) are widely available on devices such as smartphones.
However, most people do not use them regularly. Previous research has studied the …

An empirical study on anthropomorphism and engagement with disembodied AIs and consumers' re‐use behavior

E Moriuchi - Psychology & Marketing, 2021 - Wiley Online Library
The integration of artificial intelligence (AI) into the human race has gradually become a
norm. AI entails technology assemblages such as machine learning, natural language …

Hey Alexa: examining the effect of perceived socialness in usage intentions of AI assistant-enabled smart speaker

SH Hsieh, CT Lee - Journal of Research in Interactive Marketing, 2021 - emerald.com
Purpose Artificially intelligent (AI) assistant-enabled smart speaker not only can provide
assistance by navigating the massive amount of product and brand information on the …

Pauses, gaps and overlaps in conversations

M Heldner, J Edlund - Journal of Phonetics, 2010 - Elsevier
This paper explores durational aspects of pauses, gaps and overlaps in three different
conversational corpora with a view to challenge claims about precision timing in turn-taking …

AI-mediated communication: How the perception that profile text was written by AI affects trustworthiness

M Jakesch, M French, X Ma, JT Hancock… - Proceedings of the 2019 …, 2019 - dl.acm.org
We are entering an era of AI-Mediated Communication (AI-MC) where interpersonal
communication is not only mediated by technology, but is optimized, augmented, or …

Will AI console me when I lose my pet? Understanding perceptions of AI-mediated email writing

Y Liu, A Mittal, D Yang, A Bruckman - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Large language models are increasingly mediating, modifying, and even generating
messages for users, but the receivers of these messages may not be aware of the …

Modeling feedback in interaction with conversational agents—a review

A Axelsson, H Buschmeier, G Skantze - Frontiers in Computer Science, 2022 - frontiersin.org
Intelligent agents interacting with humans through conversation (such as a robot, embodied
conversational agent, or chatbot) need to receive feedback from the human to make sure …

Anthropomorphic virtual assistants and the reactions of Internet users: An experiment on the assistant's voice

E Chérif, JF Lemoine - Recherche et Applications en …, 2019 - journals.sagepub.com
Virtual assistants are increasingly common on commercial websites. In view of the benefits
they offer to businesses for improving navigation and interaction with the consumers …

A general, abstract model of incremental dialogue processing

D Schlangen, G Skantze - Dialogue & Discourse, 2011 - journals.uic.edu
We present a general model and conceptual framework for specifying architectures for
incremental processing in dialogue systems, in particular with respect to the topology of the …

Understanding and predicting user satisfaction with conversational recommender systems

C Siro, M Aliannejadi, M De Rijke - ACM Transactions on Information …, 2023 - dl.acm.org
User satisfaction depicts the effectiveness of a system from the user's perspective.
Understanding and predicting user satisfaction is vital for the design of user-oriented …