Designing data-driven collaboration in service systems

Y Peng, Y Badr, F Biennier - 4th International Conference on …, 2010 - ieeexplore.ieee.org
Firms compete by the skills and knowledge of their employees to deliver a range of
customized solutions to meet their clients' needs. Knowledgeable workers thereby play a …

A pervasive environment for systemising innovative services in knowledge–intensive firms

Y Peng, Y Badr, F Biennier - International Journal of …, 2011 - inderscienceonline.com
In this paper, we propose an approach to model KIBS firm activities as digital ecosystem of
services in a distributed environment supported ICT. In particular, we present a generic …

A virtualization-based business process management model for emergency response system

Y Feng, Z Zhikun, Z Huaijin… - 2009 ISECS International …, 2009 - ieeexplore.ieee.org
It is an effective way to mask the impact of the churn of services and task of integrating,
conforming and scheduling heterogeneous, distributed resources from multi-domains based …

[PDF][PDF] Construction and application of multi-dimensional management framework system of libraries in colleges and universities

M Xie, Y Wang, Q Zhao, Y Zhang - Acta Technica CSAV …, 2017 - journal.it.cas.cz
Colleges and universities must face the work of book management, and the existing
methods can't meet the demand. In particular, students can't find library information online …

A brave new service world? An analysis of the services sector through the lenses of service science

M Della Bordella, A Ravarini - 2010 - aisel.aisnet.org
The services sector is subject to a continuous transformation process and to technological
changes and innovations; in the last few years the emergent Service Science Management …

Towards a virtual market paradigm for Service Science

P Huang, P Lin, H Peng - 2010 2nd IEEE International …, 2010 - ieeexplore.ieee.org
With the rapid growth of service economy and service employment, a new discipline name
as Services Science articulates a vision of modern service that comes to the age of providing …