Big data analytics and e-governance: Actors, opportunities, tensions, and applications

M Abuljadail, A Khalil, S Talwar, P Kaur - Technological Forecasting and …, 2023 - Elsevier
We present a systematic review of peer-reviewed articles, empirical as well as conceptual,
investigating the integration of big data analytics in e-governance within business …

Past, present, and future of anthropomorphism in hospitality & tourism: Conceptualization and systematic review

R Husain, VV Ratna, A Saxena - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
The employment of anthropomorphism in promotion has witnessed a notable surge in recent
times, surpassing prevous levels in the hospitality and tourism sectors. This research …

CSR and organizational performance: The role of pro‐environmental behavior and personal values

X Guan, N Ahmad, MS Sial, J Cherian… - Corporate Social …, 2023 - Wiley Online Library
Globally, the hospitality sector is known for an out‐sized carbon footprint. At the same time,
the stiff competitive environment in this sector demands every hotel for an enhanced …

[HTML][HTML] Disruptive digital innovations in healthcare: Knowing the past and anticipating the future

U Bamel, S Talwar, V Pereira, L Corazza, A Dhir - Technovation, 2023 - Elsevier
The twin focus on healthcare and digital transformation during the past two decades, which
was intensified by the COVID-19 pandemic to an unanticipated level, has resulted in the …

[HTML][HTML] Responsible tourism and hospitality: The intersection of altruistic values, human emotions, and corporate social responsibility

N Ahmad, A Ahmad, I Siddique - Administrative Sciences, 2023 - mdpi.com
The burgeoning tourism and hospitality industry is plagued by numerous challenges that
pose significant hurdles to its long-term success and sustainability. These challenges …

Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan

DM Nguyen, YTH Chiu - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
Although corporate social responsibility (CSR) authenticity and customer citizenship
behavior (CCB) are of great importance to the long-term success of businesses in the …

A systematic literature review on corporate social responsibility (CSR) and hotels: past achievements and future promises in the hospitality sector

A Thirumalesh Madanaguli, A Dhir, P Kaur… - … Journal of Hospitality …, 2023 - Taylor & Francis
The study offers a comprehensive and critical systematic literature review (SLR) alongside
an analysis of recent literature regarding the significance of corporate social responsibility …

Interactive CSR campaign and symbolic brand benefits: a moderated mediation model of brand trust and self-congruity in the restaurant industry

KS Sung, S Lee - International Journal of Contemporary Hospitality …, 2023 - emerald.com
Purpose Drawing on symbolic interaction theory (SIT), this study aims to identify what makes
corporate social responsibility (CSR) communication more favorable to customers in the …

[HTML][HTML] Diving into the uncertainties of open innovation: A systematic review of risks to uncover pertinent typologies and unexplored horizons

A Madanaguli, A Dhir, S Talwar, T Clauss, S Kraus… - Technovation, 2023 - Elsevier
The open innovation paradigm has created substantial new opportunities for firms in various
sectors. However, scholars have long expressed concern that open innovation also entails a …

[HTML][HTML] Locality in the promoted sustainability practices of Michelin-Starred restaurants

Y Huang, CM Hall - Sustainability, 2023 - mdpi.com
Sustainable practices are increasingly promoted in the restaurant industry. One significant
aspect of sustainability in restaurants is the use of local supply chains, especially for food …