Reverse logistics is a primary component of green supply chain management initiatives and
is often analysed from a broad perspective. Rooted in the resource-based view of the firm …

Reverse logistics and green product design are green supply chain management practices
that are being implemented to demonstrate firm's commitment to environmental …

Purpose–The purpose of the paper is to examine the major factors that may influence
industries to implement reverse logistics. Thus, the practice of reverse logistics can be …

The reverse logistics process (RLP) has become a key process for the supply chain (SC)
given its importance for treating the increasing quantity of returned or recovered products …

The study evaluates the effect of reverse logistics operational responsiveness on customer
satisfaction in retailing. Data was gathered from 223 online shoppers and the data was …

The era of integration and globalisation forces one not to believe in a'zero sum game'. Under
the challenges like constantly increasing customers' expectations, fierce competition, high …

Purpose The purpose of this paper is to conceptualise customer-oriented product returns
service (COPRS) performance, and develop and validate its measure. Design/methodology …

This study aims to examine the effect of reverse logistics on the ability of manufacturing firms
to control costs. The data were collected from manufacturing firms registered under the …

Vietnamese e-commerce has recently experienced a robust growth, especially e-commerce
platforms such as Shopee, Lazada, Tiki. Reverse logistics has been pointed out as having a …

Purpose-The main goal of this paper is to propose a theoretical framework that helps firms to
implement a formalization program to manage their returns. This research work proposes …