Analysing app reviews for software engineering: a systematic literature review

J Dąbrowski, E Letier, A Perini, A Susi - Empirical Software Engineering, 2022 - Springer
App reviews found in app stores can provide critically valuable information to help software
engineers understand user requirements and to design, debug, and evolve software …

Analyzing sentiments regarding ChatGPT using novel BERT: A machine learning approach

M Mujahid, F Rustam, R Shafique, V Chunduri… - Information, 2023 - mdpi.com
Chatbots are AI-powered programs designed to replicate human conversation. They are
capable of performing a wide range of tasks, including answering questions, offering …

“Leagile” software development: An experience report analysis of the application of lean approaches in agile software development

X Wang, K Conboy, O Cawley - Journal of Systems and Software, 2012 - Elsevier
In recent years there has been a noticeable shift in attention from those who use agile
software development toward lean software development, often labelled as a shift “from …

How to effectively mine app reviews concerning software ecosystem? A survey of review characteristics

XH Wang, T Zhang, YS Tan, W Shang, Y Li - Journal of Systems and …, 2024 - Elsevier
App reviews in app stores offer valuable insights into many activities in the software
ecosystem, eg, software development, app marketing, security. As app reviews are known to …

Using aspect-level sentiments for calling app recommendation with hybrid deep-learning models

N Aslam, K Xia, F Rustam, A Hameed, I Ashraf - Applied Sciences, 2022 - mdpi.com
The rapid and wide proliferation of mobile phones has led to accelerated demand for mobile
applications (apps). Consequently, a large number of mobile apps have been developed …

Does culture matter? impact of individualism and uncertainty avoidance on app reviews

RAL Fischer, R Walczuch… - 2021 IEEE/ACM 43rd …, 2021 - ieeexplore.ieee.org
Mobile applications are often used by an international audience and therefore receive a
high daily amount of user reviews from various countries. Previous work found evidence that …

How should developers respond to app reviews? features predicting the success of developer responses

K Srisopha, D Link, B Boehm - … of the 25th International Conference on …, 2021 - dl.acm.org
Context: The Google Play Store allows app developers to respond to user reviews. Existing
research shows that response strategies vary considerably. In addition, while responding to …

Analysing app reviews for software engineering: a systematic literature review

D Jacek, L Emmanuel, A Perini… - Empirical Software …, 2022 - search.proquest.com
App reviews found in app stores can provide critically valuable information to help software
engineers understand user requirements and to design, debug, and evolve software …

Learning features that predict developer responses for ios app store reviews

K Srisopha, D Link, D Swami, B Boehm - Proceedings of the 14th ACM …, 2020 - dl.acm.org
Background: Which aspects of an iOS App Store user review motivate developers to
respond? Numerous studies have been conducted to extract useful information from …

Post-Pandemic M-Commerce—Leveraging Users' Review Comments to Enhance Mobile Grocery-Shopping Applications (MGSAs)

SM Rîndașu, BȘ Ionescu, L Ionescu-Feleagă - Electronics, 2022 - mdpi.com
This paper aims to examine the main challenges encountered by mobile grocery-shopping
applications'(MGSAs) users, wherein the analysis is based on the review comments for three …