Much innovation research focused on the manufacturing sector. Hence, this study aims to fill this gap by focusing on exploring innovation in the tourism and hospitality sector. The study …
The COVID-19 pandemic has not only had a significant impact on public health, but it has also severely affected the hotel industry. This study examines crisis management practices …
The aim of this research is to determine the level of importance and performance (usage level) of hotel crisis management measures during the different phases of a crisis: Before …