Relationship marketing and customer retention-a systematic literature review

R Albérico - Studies in Business and Economics, 2023 - sciendo.com
Relationship marketing is the process of establishing, maintaining, and improving solid
relationships with a company's customers and other stakeholders. Relationship marketing …

Optimising customer equity through engagement

Y Zhou, EC Malthouse, BL Nelson - Journal of the Operational …, 2025 - Taylor & Francis
Customer lifetime value (CLV) is the discounted sum of future cash flows due to a
relationship with a single customer and customer equity (CE) is the sum of CLVs from all …

Dynamic allocation of promotional budgets based on maximizing customer equity

M Memarpour, E Hassannayebi, N Fattahi Miab… - Operational …, 2021 - Springer
Marketing managers allocate extraordinary amounts of budgets for supporting their
organization's marketing plans. Choosing the right measure for allocation of promotional …

Dynamic marketing resource allocation with two-stage decisions

S Zhang, P Liao, HQ Ye, Z Zhou - Journal of Theoretical and Applied …, 2022 - mdpi.com
In the precision marketing of a new product, it is a challenge to allocate limited resources to
the target customer groups with different characteristics. We presented a framework using …

Improving Approaches to the Formation of Enterprise's Marketing Budgets

O Bondarenko, S Kovalchuk, S Rodionov… - Studies of Applied …, 2021 - ojs.ual.es
This article discusses the importance of optimizing advertising budgets for enterprises in the
face of fierce competition for the consumer. It highlights the principles that business owners …

釋放顧客終身價值的潛能: 全面性的回顧與應用框架.

吳基逞, 廖健博, 卓雍然 - Journal of Management & …, 2024 - search.ebscohost.com
當代行銷管理強調以顧客為中心和以價值為導向的思維模式, 該方法的核心概念是顧客終身價值
(CLV). 顧客終身價值為整體的顧客價值管理和行銷決策提供重要的數據依據 …

[PDF][PDF] An application of approximate dynamic programming in multi-period multi-product advertising budgeting.

M Khalilzadeh, H Neghabi, R Ahadi - Journal of Industrial & …, 2023 - researchgate.net
Advertising has always been considered a key part of marketing strategy and played a
prominent role in the success or failure of products. This paper investigates a multi-product …

A Genetic Algorithm for Multi-Floor Multi-Row Facility Layout Problem

S Gholami Doborjeh, H Koosha - Scientia Iranica, 2024 - scientiairanica.sharif.edu
In today's competitive business environment, companies need to manage their limited
resources. The Multi-Floor Facility Layout Problem (MFLP) is an approach to manage limited …

Optimizing Customer Lifetime Value in the Digital News Era: Strategies for Sustainable Revenue Models in Local Newspapers

Y Zhou - 2024 - search.proquest.com
This dissertation delves into the pressing challenge faced by local newspapers in the digital
era: the urgent need to reinvent their business models to survive in a rapidly changing news …

Relação Entre Design do Serviço e Fidelidade do Cliente: Um Estudo Quantitativo na Starbucks

MCP Silva - 2021 - search.proquest.com
Esta dissertação tem como objetivo averiguar a relação entre o design do serviço e a
fidelidade do cliente. Visa-se ainda analisar as relações entre estes construtos e outras …