Usability and user experience evaluation of conversational systems: A systematic mapping study

GC Guerino, NMC Valentim - … of the XXXIV Brazilian Symposium on …, 2020 - dl.acm.org
Conversational Systems (CSs) are software that uses the user's voice to perform some
action. Before these systems were available to users, they must be evaluated. In this sense …

Método para la evaluación de usabilidad de sitios web transaccionales basado en el proceso de inspección heurística

FAP Espinoza - 2018 - search.proquest.com
La usabilidad es considerada uno de los factores más importantes en el desarrollo de
productos de software. Este atributo de calidad está referido al grado en que, usuarios …

ErgoMobile: A software to support usability evaluations in mobile devices using observation techniques

TA Coleti, LS Souza, M Morandini, S Allard… - … , User Experience, and …, 2017 - Springer
The characteristics of mobile devices and their applications have led to changes in the way
these systems are developed and tested. Usability tests are stages of development that are …

Using keywords to support the verbalization in usability evaluation

TA Coleti, M Morandini, PLP Correa… - Proceedings of the 14th …, 2015 - dl.acm.org
Usability evaluation is a group of systematic activities that should be performed by software
developers in order to identify usability problems. A widely used strategy to evaluate …