Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company

P Verma, V Kumar, A Mittal, P Gupta, SC Hsu - The TQM Journal, 2022 - emerald.com
Purpose This study aims to identify SHRM (strategic human resource management)
essential practices for the TQM (total quality management) program regarding an Indian tire …

An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction

HM Alzoubi, G Ahmed… - International Journal of …, 2022 - inderscienceonline.com
The quality of product is a major element through which customers are attracted to purchase
and as a result, companies get in return sales and profits. This study aims to investigate how …

Total quality management in service sector: a literature review

F Talib, Z Rahman, MN Qureshi - International Journal of …, 2012 - inderscienceonline.com
Over the last two decades, service organisations have embraced total quality management
(TQM) as an effective management tool to improve their service quality. They have begun to …

The guidelines of improvement: Relations among organizational culture, TQM and performance

C Valmohammadi, S Roshanzamir - International Journal of Production …, 2015 - Elsevier
This study has four main goals:(1) diagnosing the organizational culture of Tehran׳ s
pharmaceutical companies;(2) investigating the implementation of different categories of …

The key factors of total quality management in the service sector: a cross-cultural study

N Bouranta, E Psomas, MF Suárez-Barraza… - … An International Journal, 2019 - emerald.com
Purpose Literature refers to the key factors of total quality management (TQM) based on
studies carried out in individual countries. However, few studies focus on studying the TQM …

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

F Talib, Z Rahman, MN Qureshi - International journal of quality & …, 2013 - emerald.com
Purpose–The purpose of this paper is to investigate the relationship between total quality
management (TQM) practices and quality performance in Indian service companies …

TQM and organizational performance using the balanced scorecard approach

G Mehralian, JA Nazari, G Nooriparto… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to examine the relationship between the
implementation of total quality management (TQM) and organizational performance, using …

The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values

OMA Ababneh - International Journal of Quality & Reliability …, 2021 - emerald.com
Purpose The relationship between organizational culture and total quality management
(TQM) can be facilitated by the virtue of certain psychological states. Employee engagement …

The mediating role of total quality management between the entrepreneurial orientation and the organizational performance

HS Al-Dhaafri, AK Al-Swidi, RZB Yusoff - The TQM Journal, 2016 - emerald.com
Purpose–The purpose of this paper is to examine the joint effect of entrepreneurial
orientation (EO) and total quality management (TQM) on the organizational performance. In …

Relationship of TQM on managerial perfomance: Evidence from property sector in Indonesia

A Firman, Z Mustapa, GB Ilyas… - Journal of Distribution …, 2020 - koreascience.kr
Purpose: This study seeks to bridge between the research by Lawrence (1999) and Retegan
(1992), where the focus of TQM on his studies rests on customer satisfaction. Whereas in …