Background/introduction The dawn of the internet opened the doors to the easy and
widespread sharing of information on subject matters such as products, services, events and …

Big data and its related technologies have become active areas of research recently. There
is a huge amount of data generated every minute and second that includes unstructured …

Previous studies carried out customer surveys by questionnaires to collect data for analyzing
consumer requirements. In recent years, a large and growing body of literature has …

The sentiment analysis (SA) applications are becoming popular among the individuals and
organizations for gathering and analysing user's sentiments about products, services …

Social media especially Twitter is providing a space for expression and opinions, where
users discuss various events, services, and brands. Entrepreneurs are in continuous need of …

Most of the previous studies on the semantic analysis of social media feeds have not
considered the issue of ambiguity that is associated with slangs, abbreviations, and …

Abstract Coronavirus disease (COVID-19) has adversely affected all walks of human life.
The whole world is confronting this deadly virus, and no country in this world remains …

Using natural language processing (NLP) technologies to develop medical chatbots makes
the diagnosis of the patient more convenient and efficient, which is a typical application in …

Purpose The objective is to develop a more effective model that simplifies and accelerates
the news classification process using advanced text mining and deep learning (DL) …

Social media platforms insist on the so-called “number of visits, clicking, and subscription” as
a measurement of social media performance. However, this method of measurement does …