Engaging customers through brand authenticity perceptions: The moderating role of self-congruence

V Kumar, AK Kaushik - Journal of Business Research, 2022 - Elsevier
In a quest to investigate whether perceptions of authenticity can engage consumers with
brands, the present study examines the influence of perceived brand authenticity (PBA) on …

Brand passion: A systematic review and future research agenda

FG Gilal, J Paul, A Thomas, L Zarantonello… - Journal of Brand …, 2023 - Springer
Consumers living in today's almost demystified world of consumption are constantly
searching for new ways to add value to their lives. Consumption of material goods or owning …

Exploring the effectiveness of emotional and rational user-generated contents in digital tourism platforms

ML Cheung, WKS Leung… - Journal of Vacation …, 2022 - journals.sagepub.com
User-generated content (UGC) is one of the most important notions that influences tourists'
decision-making. However, the nature of UGC is still underexplored in the literature. The …

The role of extraordinary sensory experiences in shaping destination brand love: An empirical study

X Lv, A Wu - Journal of Travel & Tourism Marketing, 2021 - Taylor & Francis
This study investigates the contribution of extraordinary positive sensory experiences to the
development of destination brand love utilizing two studies. Study 1, based on online …

Exploring the role of augmented reality as a new brand advocate

H Kumar, N Tuli, RK Singh, V Arya… - Journal of Consumer …, 2024 - Wiley Online Library
Augmented reality (AR) has proven to be a potential source of disruption in the marketing
discipline. Abundant research has attested to AR's potential by exploring the impact of AR …

Engaging luxury brand consumers on social media

V Kumar, I Khan, M Fatma, A Singh - Journal of consumer marketing, 2022 - emerald.com
Purpose Although the consumption of luxury brands is significantly on the rise in emerging
markets, a significant impetus is needed to boost their growth to achieve desired revenues …

The role of customer engagement in sustaining subjective well-being after a travel experience: Findings from a three-wave study

KKF So, J Li, Y He, C King - Journal of Travel Research, 2024 - journals.sagepub.com
Although customer engagement's (CE) effects on marketing-related outcomes are well
documented, its broader impacts on life domain constructs (eg, subjective well-being [SWB]) …

Females' customer engagement with eco-friendly restaurants in Instagram: the role of past visits

E Ballester, C Ruiz-Mafé, N Rubio - International Journal of …, 2023 - emerald.com
Purpose The purpose of this study is to examine the effect on the customer brand
engagement (CBE) of followers of an eco-friendly restaurant of their perceptions of the …

Responsible tourism and hospitality: The intersection of altruistic values, human emotions, and corporate social responsibility

N Ahmad, A Ahmad, I Siddique - Administrative Sciences, 2023 - mdpi.com
The burgeoning tourism and hospitality industry is plagued by numerous challenges that
pose significant hurdles to its long-term success and sustainability. These challenges …

Transforming destination-based customer engagement to revisit intention through co-creation: findings from SEM and fsQCA

MS Satar, RA Rather, S Cheema, SH Parrey… - Tourism …, 2024 - emerald.com
Purpose The business ambiguity because of COVID-19 has brought the tourism industry
under stress. Using the service-dominant-logic and elaboration-likelihood-model, this study …