The introduction of digital goods in the media industry has gained a considerable amount of
positive press due to superior features such as increased accessibility and portability …

Using order-level data from Uber Technologies, we study how the COVID-19 pandemic and
the ensuing shutdown of businesses in the United States in 2020 affected small business …

E-book sales surged after Amazon introduced the Kindle e-reader at the end of 2007 and
accounted for about one quarter of all trade book sales by the end of 2013. Amazon's …

While the growth of the mobile apps market has created significant market opportunities and
economic incentives for mobile app developers to innovate, it has also inevitably invited …

Despite the problem that filesharing poses to the creative industries, there is little research
on the effectiveness of governmental anti‐piracy policies. This study analyzes how the …

Online platforms have emerged as a dominant business model in numerous industries in the
new millennium. In light of the substantial and burgeoning body of empirical platform …

Abstract Research Summary In ecosystems, tensions between value creation and
appropriation can arise when complementors form relationships with a partner that benefits …

The rapid growth in omnichannel (eg, Web, call center, sales agent, store) shopping and the
need to effectively allocate resources across channels are prompting managers and …

The growth of Internet-based piracy has led to a wide-ranging debate over how copyright
policy should be enforced in the digital era. In this paper we analyze the impact of the US …

While digital goods industries such as entertainment, software, and publishing are growing
at a rapid pace, traditional supply chain contract models have failed to evolve with the new …