Abstract “Progress in information technology and tourism management: 20 years on and 10
years after the Internet—The state of eTourism research” is reviewed in terms of its …

Purpose This paper aims to present the findings from a European study on the digital skills
gaps in tourism and hospitality companies. Design/methodology/approach Mixed methods …

Digital technology provides new communication and distribution channel for both
consumers and suppliers of travel services. Internet enables the travel agencies to adopt …

This study investigates the factors that influence e-commerce adoption in SME travel agents
in a developing country. The research is based upon a questionnaire survey of travel agents …

Employees have different perceptions and attitudes toward risks linked to the industry of
tourism and hospitality and tend to be risk-taking or risk-averse by putting themselves in …

Information and communications technology (ICT) are widely used by enterprises to
enhance their competitiveness. Travel agents (TAs) are among service providers for whom …

Thermal and mineral spa treatments are an important therapeutic tool backed by centuries of
experience and numerous scientific studies showing its effectiveness. The research …

The purpose of this study is to answer the question of what might happen if workers are
constantly bombarded by technological stimuli at work. It seeks to scrutinize the influence of …

The aim of this paper is to examine the individual and interactive influence of organizational,
technical and environmental factors on the diffusion of e-business in Montenegrin tourism …

The tourism industry has experienced a shift from offline to online travellers and this has
made the use of intelligent systems in the tourism sector crucial. These information systems …