Humans and/or robots? Tourists' preferences towards the humans–robots mix in the service delivery system

S Ivanov, C Webster, F Seyitoğlu - Service Business, 2023 - Springer
This paper investigates tourists' preferences toward the humans-robots ratio in the service
delivery systems of tourism and hospitality companies and the factors that shape them. The …

[HTML][HTML] Informational differences and entrepreneurial networking among small and medium enterprises in Kampala, Uganda: The mediating role of ecologies of …

S Mayanja, JM Ntayi, JC Munene… - Cogent Business & …, 2019 - Taylor & Francis
This paper examines the mediating role of ecologies of innovation in the relationship
between informational differences and entrepreneurial networking among small and …

Psychological wellbeing as a creative resource for businesses in the tourism industry: A multidisciplinary view

S Garcês, M Pocinho, SN de Jesus - Multilevel approach to …, 2020 - igi-global.com
This chapter probes the relevance of adopting a multidisciplinary view to better understand
tourism. It focuses on psychology applied to this industry and particularly, psychological …

Assessing tourism services quality and its effect on egyptians tourists satisfaction in hurghada

MA Khalaf, WA Elias, GM Wafek - International Journal of Heritage …, 2020 - journals.ekb.eg
In the world of business, customers are crucial. Companies must keep satisfying their
customers to improve profitability and market share to survive in the competition. Companies …

[图书][B] Managing Destinations: From Theories to Practices

N Scott, M Guerreiro, P Pinto - 2024 - emerald.com
References | Emerald Insight Books and journals Case studies Expert Briefings Open
Access Publish with us Advanced search References Managing Destinations ISBN : 978-1-83797-177-0 …

Exploring the behavioural approach for sustainable tourism

CP Nunes, NGS Vieira, M Pocinho - Journal of Tourism, Sustainability …, 2020 - jsod-cieo.net
The behavioural approach to sustainable tourism has received considerable attention and
interest from the academic community within various fields of study. It has particular value for …

[图书][B] Tour guides recovery and survival in relation to the COVID-19 crisis

FL Mbatha - 2022 - search.proquest.com
The current global pandemic, stemming from the existence of the COVID-19 virus has
devastated the global and national economies, plunging the tourism value chain and …

Duygusal emek ve hizmet vermeye yatkınlık durumu arasındaki ilişki: konaklama sektörü

E Gözen - İşletme Araştırmaları Dergisi, 2020 - ceeol.com
Amaç–Konaklama sektörünün kendine has özelliklerinden dolayı, bu sektörde çalışmayı
isteyen kişilerin hizmet vermeye yatkın bir kişilik yapısına sahip olması ve duygularını …

[PDF][PDF] An assessment of the tourism curriculum and its impact on the WIL experience

M Coopasami - 2022 - openscholar.dut.ac.za
The rapid growth of tourism in South Africa has seen tourism businesses flourish in recent
years which has led to many higher educational institutions (HEIs) offering tourism …

[PDF][PDF] Challenging the classical concepts: New trends and insights of music events

AČ Tanković, V Vitezić - University of Rijeka. Viitattu, 2017 - researchgate.net
Purpose–The paper aims to explore the trends in creative forms of classical and jazz events
by examining the viewpoints of event managers, performers, and listeners. Considering the …